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Privacy Policy

At Pro Computer Repairs (“PCR”), we are committed to protecting the privacy of our customers. 

We understand that your privacy is important to you, and we take all reasonable steps to ensure that your personal information remains secure and confidential.

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Any personal information collected by PCR is used only for the purpose of providing our services and products to you. We will not sell, rent, or otherwise share your personal information with any third parties without your consent. 

We also take appropriate security measures to protect your personal information from unauthorised access, alteration, or disclosure. 

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If you have any questions about our privacy policy, please contact us. We are committed to protecting your privacy and will do our best to answer any questions you may have.

Warranty Policy

Scope of Warranty

 

Pro Computer Repairs ("PCR") offers a limited warranty for all repair services and products sold to our customers. We warrant that all our services and products will meet the quality and functionality standards as described, fit for the intended purpose.

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Note: This warranty applies only to the specific repair or replacement services carried out and parts replaced by PCR and does not extend to any subsequent damage or issues unrelated to the original service performed.

 

Limitation of Liability

 

PCR will not be liable for any consequential loss or damage, however caused. Moreover, PCR is not responsible for issues that occur post-repair if these issues are unrelated to the service performed.

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Warranty Period

 

For Labour: 30 days from the date of completed repair.
For Replacement Parts: 12 months from the date of completed repair, unless otherwise specified.

 

Data Responsibility

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Personal data is not covered under the PCR warranty agreement. We highly recommend that customers maintain a backup of any critical data as PCR cannot be held liable for any data loss, including during the 'Data Recovery' service.

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Return Policy

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Products sold by PCR carry a Return To Base (RTB) warranty, as stated on the product landing page. Customers may need to cover the shipping costs for returning the defective product to PCR.

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Warranty Claims

 

To claim under this warranty, customers must return the defective product along with the original proof of purchase to PCR. This warranty does not cover: 

  • Any damage caused by misuse, neglect, or accidents.

  • Issues unrelated to the repair or service conducted by PCR.


Governing Law

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This Warranty Policy is governed by the laws of Australia and is subject to the jurisdiction of the Australian courts.

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